This is the most frustrating experience that I have ever had. The first round of people that I spoke with could not understand what remote desktop is and then once I think I explained this enough so they understood, they could not understand that yes, my computer was connected to the internet and I could browse the web, but no, I could not connect to RDP. I was hung-up on over 5 times and each time I had to reexplain everything to the new person and their was no way to reconnect me to the last person that I was speaking with. I cannot waste another two days of my life on the phone with over 6 different AT&T Tech support employees that have absolutely no clue what they are doing. I worked with our IT company at work and they have confirmed that this is not an issue on their end and the issue is indeed with AT&T.
![rdp client for mac 7.0 rdp client for mac 7.0](https://imag.malavida.com/mvimgbig/download-fs/microsoft-remote-desktop-14353-4.jpg)
![rdp client for mac 7.0 rdp client for mac 7.0](https://www.solvps.com/blog/wp-content/uploads/2014/08/mac-rdc-1.png)
If I turn my hotspot on my cell phone on and connect my computer to it, I have no issue connecting remotely, however I cannot connect remotely while my computer is connected to my AT&T Uverse Wifi. I have been working from home for years and I have always been able to connect to my desktop remotely on any and all internet connections and all devices that I have tried (HP with Windows, Acer Chromebook 15, Mac Desktop) I just moved into a new apartment on May 25th and setup services with AT&T and I cannot connect remotely. I have spent over 10 hours on the phone with AT&T Tech Support and I have paid for their technical support services, however AT&T has not been able to solve my problem.